Does it ever get easier to say no?
Does it ever get easier to say no? If it does, is that
right? It should always be hard to say no for the right reasons. I like to
think that for 99% of requests it will be a yes unless its no. I work hard with
staff to try and find solutions creatively to allow their requests to take
place. Of course there are some requests that just cannot be met because there
is too great an impact on the service to the young people, but they may be
mostly met or part met to everyone’s satisfaction.
Squashing an enthusiastic member of staff with a potentially
great idea is hard because they haven’t looked at the wider impact, but I have
tried to follow some general guidelines about saying no.
·
I genuinely know instantly whether I want to say
yes or no to a request.
·
Sometimes when I cannot say no directly I have
found a way of saying it indirectly but this has taken practise and knowing my
colleague
Other sources of advice have helped me too;
·
Say no for yourself rather than referring to a
higher authority or circumstances beyond your control
·
If you’re not sure then ask for some specific information
so that you know exactly what you are committing yourselves to
·
When you say no to something you don’t want to
do you are saying yes to yourself and your own importance
·
The skill of self-disclosure is a big help in
saying no
·
Saying no and surviving the guilt gets easier
The most important bit of advice given to me was;
·
To make sure that you are refusing the request
and not rejecting the person, the role, the job or the friendship
Recent things I have said no to:
A business studies trip to Amsterdam. Allowing a member of
staff to attend an external course with some prolific speakers because it was
felt that our in house knowledge and practice was equal/up to speed.
I have said yes to a holocaust CPD event for two staff with a view of a future visit to Auschwitz!